In our series dissecting critical leadership errors, we now confront a mistake that is both seductive and potentially fatal: prioritising growth over profits. In the pursuit of scale, market share, and the appearance of success, leaders can fall into the trap of chasing top-line revenue at any cost. This chapter serves as a crucial reality check: growth without profitability is not a strategy, it is a slow-burn crisis.
Many leaders, myself included, have been guilty of this. The allure of rapid expansion, new customers, and a growing team is powerful. It feels like momentum. However, this focus can obscure a fundamental truth: profitability is the oxygen of a business. Without it, even the most impressive growth will eventually suffocate the organisation.
The Siren Song of “Growth at Any Cost”
The pressure to grow is immense. From investors to industry comparisons, the narrative often glorifies scaling quickly. This can lead to dangerous decisions: slashing prices to unsustainable levels to gain market share, over-hiring in anticipation of demand that never materialises, or investing heavily in marketing without a clear path to customer lifetime value.
This approach is often driven by a lack of data. Leaders may not fully understand their unit economics—the fundamental profit or loss on each sale. They may not have clear metrics on customer acquisition cost (CAC) versus lifetime value (LTV). Without this financial clarity, growth becomes a gamble, not a guided strategy.
Why Profitability is Non-Negotiable
Profit is not merely a number on a P&L statement; it is the ultimate measure of a sustainable, healthy business. It provides:
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Resilience: Cash reserves to weather unexpected downturns, market shifts, or operational challenges.
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Choice: The freedom to reinvest in innovation, team development, and strategic opportunities—on your own terms.
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Independence: Reduced reliance on external funding, allowing you to steer the company based on vision, not investor demands.
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True Value: A business valued for its durable earnings, not just its potential.
A company growing rapidly but unprofitably is running on borrowed time and, often, borrowed money. When the capital runs out, the collapse can be swift.
Shifting to a Profit-Aware Growth Mindset
The solution is not to abandon growth, but to pursue profitable, sustainable growth. This requires a disciplined shift in leadership thinking:
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Know Your Numbers with Granular Clarity: You must understand your gross margins, net profit, operating costs, CAC, and LTV. These are your navigational instruments.
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Exercise Strategic Patience: Sometimes the most profitable decision is to say no to a low-margin client or to delay an expansion until the unit economics are solid. Patience is a strategic virtue.
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Ask “At What Profit?”: For every growth initiative, from a new marketing campaign to a new product line, the primary question must be: “How will this contribute to our profitability?”
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Build a Culture of Financial Literacy: Ensure your leadership team and key managers understand how their decisions impact the P&L. Profitability is everyone’s responsibility.
Growth Fuelled by Profit, Not Hope
Leadership is about steering the organisation toward a thriving future. That future is secured not by the sheer size of the ship, but by the strength of its hull and the efficiency of its engine—both built by sustainable profit.
Learn from the mistake many of us have made. Have the courage to prioritise a healthy bottom line. It is the only foundation upon which truly great, lasting growth can be built.
Catch Up on the Series:
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Mistake #12: Ignoring Customer Feedback
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Mistake #13: Ignoring Market Shifts
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Mistake #14: Not Breaking Things
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Mistake #15: Prioritising Growth Over Profits